Please note it is your responsibility to check the travel requirements of the airline and country you are travelling to therefore you need to ensure you book your test in time to ensure your results are received in the timeframe required by the airline and country.
Test results are normally available the next day, we cannot always guarantee these turnaround times. We cannot be held liable for any knock-on implications (e.g., missed flights) should timescales be longer than those advertised.
The following factors may affect your result: an unexpected positive result, a false positive, the lab deeming the sample insufficient, an ‘indeterminate’ result being issued, a mislaid or misprocessed sample, an IT failure, none of which are within our control and neither us, nor the lab nor courier company we use can be held liable. A failure in the process that is out of our control will not lead to a refund of fees paid.
The fee of €160 includes the COVID 19 PCR swab test, courier for the swab to the lab and the lab report being sent to your email as a PDF attachment. This is usually sufficient for airline and visa purposes. An additional signed letter from our doctor is available at an extra charge.
If you, anyone in your household or support bubble have any symptoms of COVID-19, or think they may have COVID-19, or you are classed as a close contact, please do not come to the Surgery for your appointment. Instead, please call the Surgery to cancel your appointment, stay at home and follow the latest government guidelines.
A facemask is compulsory and we ask you to please maintain social distancing at all times. You will need to remove your face mask or covering for the sample collection.
It is very important that you arrive at the correct time for your appointment. Phone the Surgery when you are outside to let them know that you have arrived and wait outside until the doctor phones you to come in. If you are late, we may not be able to provide the test and we cannot guarantee that we will be able to re-schedule your appointment. Once your appointment is complete, we ask that you leave promptly to minimise your time in the Surgery. Thank you for your co-operation with these important health and safety measures.