12 Mary Street,
Clonmel, Co. Tipperary

Covid-19 Update

Due to COVID 19 our surgery doors are closed, but we are continuing to see patients for  appointments where appropriate.

Please contact reception by phone if you need to speak with your doctor on 052 6121288.

Our phone lines are have been very busy, please be patient, we will be in the surgery all day to answer your queries. 

Our aim throughout this will be to try to ensure the health and well-being of you (our patients), and of all those who work in the practice to deliver that care. We hope that we can work with each other to look after each other. Please scroll down this page for specific advice if you have personal concern about COVID infection

Alternative Consultations

We have introduced “tele-consultations”  and can also provide video consultations as well as providing face to face consultations were appropriate.

We will update this on a regular basis as advice changes (latest update June 16th 2020)

Please contact reception by phone if you need to speak with your doctor on 052 6121288.

Prescriptions

We are emailing prescriptions to pharmacies, thereby reducing the time you need to spend in either the practice or the pharmacy. Please notify us of your preferred pharmacy for this service

Certificates

The practice is now able to send social welfare certificates electronically directly to the Department of Employment Affairs and Social Protection. 

You can download the llness benefit form ( IB1 ) here 

Sources of reliable information

 

Specific Covid-19 queries

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  • While you are awaiting for us to contact you, please self-isolate at home to help slow the spread of the virus.
  • Many questions can be answered using the reliable information links at the top of this page
  • If you are concerned that you may be suffering from Covid-19 or that you need testing, phone the surgery. Please understand that our phone lines may have exceptionally busy periods. Our receptionist will take your details and a doctor or nurse will ring you back
  • If you meet the current criteria for Covid-19 testing as outlined by Health Protection Surveillance Centre Guidelines, we will submit an electronic referral to request Covid-19 testing to the National Ambulance Service (NAS) or to the COVID testing centre.
  • NAS or the testing centre will contact you directly to arrange the test and give further information. This may take a number of days depending on demand and we have no way of speeding this up, please be patient.
  • If your symptoms worsen whilst you are awaiting testing, please telephone us so we can further evaluate your status.
  • Please do not come in to the practice as you risk passing on infection to other patients and our staff.

 

 

Remember, social distancing can stop the spread!

 

Mary Street Medical logo

 

Thank you for your co-operation and understanding. These changes will help reduce the risk of spreading coronavirus infection, while allowing us to deliver medical services to you!